MyMac.com Help Desk 11 is coming soon, featuring free Windows utilities you can use with Windows under Boot Camp or Parallels, but your emails are needed for MyMac.com Help Desk 12 and beyond.
If you’ve got an issue or a question please write tom@mymac.com. Please include your Mac’s serial number and where you are writing from for the fastest, best response.
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Tom has been a service technician with First Tech Computer in Minneapolis, Minnesota, one of the most highly regarded Apple Specialist dealers in the US, since 1994. Previous to that, Tom was the systems manager and a graphic designer for a small marketing firm from 1990 to 1992, then worked in technical and product support with Mirror Technologies and Envisio for 2 years.
Send your questions to tom@mymac.com. He will personally reply to each message when received and select letters will be included in the MyMac.com Help Desk column.
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