Mac vs PC

I wish I had some of you guys in my hip pocket yesterday as I was
>> talking to a friend about her impending purchase of a computer. The
>> first word out of my mouth was MAC, and then I saw the magazine…PC
>> World, or what ever PC mag it was. She said she investigated the macs
>> at the Apple Store but she wants more than 512 mb in a unit (desktop)
>> that won’t cost her an arm and a leg. The next unit up from the 512
>> mb was $3500.00. She wants to do still photography and videos. “Macs
>> are too expensive” etc. etc. I tried to explain about all the other
>> crap she’s going to need just to keep her PC from getting infected
>> but she wasn’t impressed. And why would she be? I don’t know enough
>> about the differences to make intelligent statements to help her, or
>> anybody for that matter. As my son used to say when he was 5 years
>> old, “I was flustrated.”
>>
>> What do you say to these people (buyers) that will show them the true
>> comparisons without sounding arrogant? Or is that impossible? (for
>> me, probably). And I’m amazed at the staff at the Apple Store for not
>> doing a better job. She said the sales guy told her that the machine
>> she was looking at could not be upgraded. I thought you could upgrade
>> just about any Mac. Even this little MacBook. No?
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