I use FruitMenu. I have since version 1. At work I use it so much that I can’t upgrade to Leopard until I either replace it or it’s compatible. In my position I will probably need to install Leopard soon. As a service tech at an Apple Specialist I need to keep up with the times. I don’t know if Unsanity realizes this, but their silence is pushing customer’s away. Classic Menu, for example, is Leopard compatible. It’s not as elegant as FruitMenu, but it works and people can buy it today.
I thought of this after I sent my reply this morning. All I really want from Unsanity is some communication. Twice a month or so some tiny progress report. Like I said in the email, it doesn’t feel like they are doing anything at all with no customer communication. Show your customers that you care, Unsanity.
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From: Tom Schmidt
Date: January 21, 2008 7:02:20 AM CST
To: Unsanity – Joseph
Subject: Re: What’s going on? (Case #068696-640)
You wrote: “our programmers don’t feel the need to post with messages like “Still working, not compatible yet” all the time”
In case you didn’t notice, your customers DO feel that need. Isn’t it what the customer’s want that counts? Without ANY form of communication it feels like you are sitting on your butts & doing nothing. Thank you.
On Jan 21, 2008, at 6:08 AM, Unsanity – Joseph wrote:
Hi,
The story hasn’t changed yet — we’re still working on our updates. If you are talking about communication on our blog, as I said before, we won’t be posting updates — our programmers don’t feel the need to post with messages like “Still working, not compatible yet” all the time. If you meant directly to you by email, unfortunately we get way too much email to keep track of everybody who’s written to us and would like a response. I recommend signing up for the mailing list, if you haven’t yet, as that will be one of the first things we tackle when we have some news to release. Thank you for your continued patience until then.
>Original message:
>How about some communication? Anything more than silence would be
>welcome regarding Leopard compatibility. Thank you.
Sincerely yours,
Joseph – Unsanity
:: unsanity@unsanity.com
:: www.unsanity.com / www.unsanity.org
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Unsanity – Unsane Tools For Insanely Great People – Haxies and more for Mac OS X
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